Privacy Policy

1. Introduction

TextoMenu ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our restaurant ordering platform and services.

2. Information We Collect

2.1 Restaurant Information

When you register as a restaurant partner, we collect:

• Business name and contact information
• Restaurant address and phone number
• Email address and account credentials
• Menu items, pricing, and descriptions
• Business hours and operational data

2.2 Customer Information

When customers place orders through your restaurant:

• Name and phone number
• Delivery address (if applicable)
• Order history and preferences
• Payment information (processed securely through Stripe)

2.3 Technical Information

We automatically collect:

• IP addresses and browser information
• Device identifiers and operating system
• Usage patterns and interaction data
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information to:

• Provide and maintain our ordering platform services
• Process orders and facilitate delivery through Uber Direct
• Communicate with you about orders, updates, and support
• Improve and optimize our services
• Comply with legal obligations and prevent fraud
• Send marketing communications (with your consent)

4. Data Ownership

Important: Customer data (names, phone numbers, order history) belongs to the restaurant. TextoMenu acts as a data processor, and you (the restaurant) are the data controller. You have full ownership and access to your customer data at all times.

5. Data Sharing and Disclosure

We may share your information with:

• Service Providers: Uber Direct (delivery), Stripe (payments), Twilio (messaging)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, sale, or acquisition

We do not sell your personal information to third parties.

6. Data Security

We implement industry-standard security measures including encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights (Canadian Privacy Law)

Under Canadian privacy laws (PIPEDA), you have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data (subject to legal obligations)
• Withdraw consent for marketing communications
• File a complaint with the Privacy Commissioner of Canada

8. Cookies and Tracking

We use cookies to improve user experience and analyze usage patterns. You can control cookies through your browser settings, but disabling them may affect functionality.

9. Children's Privacy

Our services are not intended for individuals under 18. We do not knowingly collect information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the platform.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at: